Trans4mind Home Page
~ Making the Human Heart Visible ~

Looking for a better life?

Our online, interactive video workshops present the most effective methods of holistic personal development, combined with personal support from expert life coaches.

Explore Article Library


Bite Your Tongue! 10 Ways to Be an Effective Listener

By Joy Fisher-Sykes

Have you ever spoken to someone and then felt the need to say, "Did you hear what I just said? Why did you feel the need to ask? Probably because the listener didn't provide you with the feedback you needed to know you were heard.

Listening is the most important, yet often most neglected, communication skill. In fact, the ability to listen is often rated one of the top five abilities employers seek in their staff. It's also certainly highly sought after in the people nearest and dearest to our hearts.

Here are 10 ways to be an effective listener:

  1. Recognize the difference between hearing and listening

    • There is a very distinct difference between hearing and listening. Hearing is to merely perceive sound.

    • Listening is the mindful, conscious act and desire to hear, comprehend, and response to others.

  2. Be willing to listen

    • Begin with a commitment to listen - be open minded and consider other points of view.

    • Listen regardless of whether you agree or disagree with what's said. Resist the urge jump to conclusions; be defensive or argumentative with the speaker.

  3. Be attentive

    • Stop what you're doing and give the speaker your undivided attention. If it's not a good time for you, defer the conversation.

    • Ignore the desire to multi-task and selectively listen (only listening to bits and pieces of information).

    • Remain in the moment for the duration of the conversation

      • don't tune in and out or pretend to be listening when you're really thinking about where to go on your next vacation.

  4. Show respect

    • Acknowledge others with your body language - face the speaker, look interested, and make eye contact.

    • Avoid ending the conversation abruptly.

  5. Empathize

    • Be sensitive, compassionate, and understanding - realize it may be difficult for the speaker to talk about this matter.

    • Empathy doesn't mean you have to agree with the speaker.

    • Avoid thinking about how to "one up the speaker with your own tale of woe.

  6. Be patient

    • We often interrupt because we are afraid we will forget our point(s). Don't interrupt - allow the speaker to finish what she/he has to say.

    • Don't finish the speaker's sentences because you think they're taking too long to get to the point.

    • Focus on what is being said instead of what you think is going to be said.

  7. Eliminate interruptions and distractions

    • When possible, speak in a neutral location to avoid interruptions and distractions.

    • Be aware of and avoid interruptions - phones or pagers (use voice mail), visitors (close the door) and distractions (voice mail light, overflowing in box, incoming mail).

  8. Seek Understanding

    • Focus on main points.

    • Paraphrase and seek clarification of points that are unclear or that you don't understand.

  9. Show you're actively listening

    • Listen with more than just your ears. Acknowledge and respond to the speaker with facial expressions (smile, nod/shake your head, eye contact) and verbal comments ("I see, "I understand, "okay, "yes") to aid the conversation.

  10. Simply Listen

    • Sometimes our idea of listening is to jump in and give unwanted advice. Listening is not an open invitation to resolve a dilemma. Just listen because often the speaker simply seeks a sympathetic ear.

Whether you are a manager or employee, husband or wife, parent or child, pastor or parishioner, friend or foe, listening is critical to the success of your relationships. Take the time to truly listen to others and discover you'll not only improve your relationships, you will achieve a new level of overall success in your life. Apply these techniques today so you can enjoy a better tomorrow!

By Joy Fisher-Sykes © 2005 All Rights Reserved

About The Author

Joy Fisher-Sykes is a professional speaker, author, and leading expert in the areas of leadership, communication skills, stress management, customer service, and team building. You can e-mail her at mailto:jfsykes@thesykesgrp.com, or call her at (757) 427-7032. Go to her web site, http://www.thesykesgrp.com, and signup for her newsletter, OnPoint, and signup for the newsletter, OnPoint, and receive the free ebook, "Empowerment and Stress Secrets for the Busy Professional."

Print and Internet publication rights are granted, free of charge, for this article, provided the credit paragraph and copyright remain intact.


AND EXPLORE...

Addictions
Astrology
Careers & Employment
Communication
Creativity
Dating
Depression
Diabetes
Diets
Divorce
Education
Environment
Ethics
Exercise
Family
Goal-Setting
Grief & Loss
Happiness
Health
Kids & Teens
Leadership
Love
Marriage
Meditation
Nutrition
Organizing
Parenting
Psychology
Public Speaking
Relationships
Schools
Self Help
Self Improvement & Motivation
Sexual Relations
Spirituality
Stress Management
Travel and Leisure
Women
Writing


From our extensive site, you'll find good info on many topics using this search:

Support your personal development with these popular and effective hypnosis downloads...

  • Public Speaking Fear ~ Banish speaking anxiety and nerves with hypnosis.
  • Motivate Yourself to Exercise ~ Build a powerful exercise habit that you can't break.
  • Get Rid of Fear & Anxiety ~ Stop worry and apprehension wrecking your life.
  • Self Esteem ~ Break the negative trance of low self esteem and give yourself a chance in life.
  • Create Your Own Reality ~ Use the power of your unconscious mind to transform your life.
  • Deeper Self Respect ~ Use hypnosis to connect with your true inner worth.
  • Detach From Fear ~ Tune out nervousness and anxiety with hypnosis.
  • Improving Concentration and Focus ~ Learn how to discipline, direct and command your mind to improve your performance.
  • Exercise Motivation ~ Give you powerful keys to getting back on track with your exercise - and staying there.
  • Overcoming Shyness ~ Provides an invisible security blanket allowing you to develop social ease and overcome shyness.
  • Quick Confidence Booster ~ An audio hypnosis session that's specifically designed to get you (quickly!) back on track.
  • Stop Negative Thoughts ~ Learn powerful hypnotic techniques to stop negative thoughts before they start.
  • Overcoming Procrastination ~ Let hypnosis help you get on with what you need to do, when you need to do it. Let nothing hold you back.
  • Think Thin ~ Use hypnosis to re-train your brain and lose weight naturally... that's how to get and stay slim.
  • Fall Asleep Fast ~ Relearn how to fall asleep fast and enjoy a good night's sleep.
  • The Next Level ~ Designed to radically boost your performance in any field. It's based on a technique used by top athletes and other successful people to help them make a big stride forward.
This is our selection of favorites, but there's a session for every need! Choose from over 800 Hypnosis Downloads...
Search now on an issue that interests or concerns you...
 
Get a free Hypnosis Download at Facebook
Copyright © 1997-2016 Trans4mind Ltd