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Automation Trends - Expectations in 2020

By Tarun Gurang

Technology-based careers do not change at the same speed, but they do evolve, and the savvy IT experts recognize that their role will not stay the same. Therefore, it is very essential to keep an eye on the future, to know the latest technology disruptions. Staying current with technology trends helps them to enhance their skills and qualification as some of the jobs that will be created by these trends.

Many software development firms have already started to focus on Automation based enhancements to stand high in the market.

Some of the significant Automation trends to watch out in 2020

Here are some trends that could sustain their momentum in 2020 which include RPA, AI, Blockchain, ML, IOT, Edge computing, Virtual reality, Cybersecurity.


Hyper-automation is the key technology trends in 2020. In Hyper-automation, organizations can automate various business verticals and evolve everyone in the transformation. It includes several components of automation, technologies, and tools that enhance the ability to automate work. Advanced technologies such as Robotic Process Automation, or RPA, Machine learning or ML, Artificial intelligence and other modern tools that increases its capability.Hyper-automation unlocks maximum opportunities for organizations by automating processes or tasks with little or no human interventions.

  • Robotic Process Automation (RPA)
    RPA is a system that allows businesses or organizations to automate tasks across various systems and applications. RPA automates workflow, infrastructure, and back-office processes that require human intervention. For instance, Bots are the part of RPA system that interact with website, or application and run on end user’s PC or mobile devices. RPA offers plenty of career opportunities for IT professionals. They are concentrated on automating tedious activities such as calculating payroll, procurement, insurance claims, and invoices.

    According to the research by Forrester, the Robotic Process Automation market is expected to reach 2.9 billion dollars by 2021, which the market will continue to grow at an exponential rate

  • Machine Learning (ML)
    Machine learning is a subset of AI and is a process where system study patterns like occurrences, experience and keeps in enhancing its skills and decision-making ability. Some instances of ML are image processing, regression, medical diagnosis, learning association. Enterprises are becoming curious and adaptive for ML because it can process an unlimited amount of comprehensive data, prediction through quick analysis, providing businesses mobility solutions, etc.

“Autonomous things” by Artificial Intelligence (AI)

As this is the era of intelligent devices. For example, Amazon has already started delivering packages through drones. It also uses a completed automated warehouse for bringing orders home. AI has influenced several fields of businesses, that include retail, real estate, financial, automobile, healthcare, etc. AI is where smart systems can act as an artificial brain based on the smart machine learning algorithm that is integrated with it. With the use of Cloud Data and Big Data, the accuracy of AI apps enhanced. Thus, businesses are developing AI app solutions.


Another one of the emerging technologies in 2020 and beyond is Blockchain. It is a ledger of distinct records collected using the high-secure method. It is certainly a robust way to record, validate and transfer assets in real-time without mediator intervention. Many custom blockchain development software industries are implementing Blockchain for numerous utilization cases. Business blockchain adopts practical and robust methods and utilizes only helpful elements of a full blockchain. Researcher predicts that in the future, “blockchain complete” or true blockchain can potentially transform industries and the economy by integrating complementary technologies such as IoT and AI.


Threats are constantly increasing as hackers are trying to illegally access sensitive data and they will continue to find ways to get through even the highest security measures. It’s also in part as new technology is being adapted to improve security. Due to these threats and hackers, Cybersecurity will be an emerging technology because it will constantly evolve to defend against those hackers.

According to research, it is anticipated that 3.5 million unfilled cybersecurity jobs by 2021.

Wrapping up

Advancements in technology have pushed innovation with every passing year. In this regard, AI and automation have made their mark by helping businesses tangibly achieve what was once considered a mere dream. With the evolution of technology, its applications must be funnelled in a way that promotes ethical, smart, democratized, and secure workspaces. Also, this is the right time for technology enthusiasts to select one technology in which you have interest, get trained, and get on board at the early stages of the technology, positioning them for success now and in the future.

Tarun Gurang


Tarun Gurang is senior digital marketing manager at custom software development company – iFour Technolab Pvt Ltd, having years of experience in SEO, Google Adwords, Bing Ads, FB advertising and other digital marketing strategies.

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