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Securing Data In Healthcare Using
Know Your Patient Measures

 Know Your Patient Measures

Healthcare is evolving because of the current pandemic situation. It is becoming increasingly digitized in the services they provide to patients. Because of its massive dealings with customers on a regular basis, it is obvious that they are managing a large amount of data on a daily basis. Therefore, it is important for them to carefully collect and supervise this data. To verify the identity of patients for compliance regulations such as HIPAA, they need to meet Know Your Patient (KYP) requirements.

What Does Know Your Patient Mean?

Know your patient is the sister term for Know Your Customer (KYC) that is employed by the financial institutes to verify the identity of their customers and perform due diligence procedures.

Healthcare needs multiple parties to provide services to patients. Each party requires a different set of data to function according to their nature of work. One patient with one illness might require the services of doctors, pharmacies, insurers, laboratories, care agencies, government institutions, hospitals, and more. Know your patient is effective in keeping all these parties well informed about the health situation of a patient which is needed to provide the right treatment for the relevant patients.

Health information is sensitive and vulnerable to identity thefts, therefore healthcare providers must make sure that the data is only shared with the appropriate patients. Keeping the correct records with the right identity is the only solution for providing effective health services. Know your patient includes all these points to make sure its complaint is operating on fair terms.

Use Cases Of Know Your Patient

Insurance and health frauds are touching the skies with time. KYP is crucial in the security of patients and hospitals. Conventional methods of patient verification are insufficient in the meeting know your patient requirements. They cause friction while providing health services to patients. However, the healthcare sector requires a balanced approach to verify the identity of its patients.

  1. Verifying Patients’ Identity under HIPPA Requirements

In the US, there are various industry-related and government-based methods for authenticating patients’ identity such as HIPAA and HITECH.

Health Insurance Portability and Accountability Act (HIPAA) is designed for handling the data of patients. HIPAA is designed to offer the electronic records of patients while maintaining their integrity by safeguarding them. These records cannot be abused by anyone as they are being protected by following the stricter Know your patient regulations.

Any entity that is intended towards saving the records of patients is required to have strong healthcare privacy and security in place so that the health information can be safeguarded. The data from raw information, emails, test results, and any type of documentation must be saved for protecting hospitals and patients from experiencing any unfortunate event in the name of identity theft. The protections include keeping the records with high-security measures, access control, usage policies, and communication protocols.

Sometimes, there are situations in which disclosures are needed to some people, in this case, know your patient verification and the other regulatory laws require the concerned authorities to check the legitimacy of the request. In this era of massive data breaches, all the laws and law practitioners secure the data and interests of their patients.

  1. Preventing Medical Identity Thefts

The cost of medical treatments is potentially increasing, if not covered by insurance companies. The exorbitant nature of the work makes it vulnerable to medical identity thefts i.e. illegal access of patients' identifiable information for the purpose of gaining medical services, treatments, and goods.

Know your patient makes the information secure that otherwise could be a reason for ever-increasing medical identity thefts. These data breaches directly hit the credit card history of patients, they lose their insurance coverage and even become a victim of criminal charges for prescription drug activity.

Data security in healthcare is ensured in all developed countries. They design laws to protect their patients' medical information. They do their best to put citizens' life and security on top of the list. For instance, digital ID verification for pharmaceuticals in the United Kingdom is obliged to not provide their services without accurately verifying the age of patients which can be deployed by using the know your patient services.

  1. Minimizing False Medical Information

The most dangerous activity one can do to anybody is altering their medical record. Its consequences even include taking the life of someone. Considering the lethal effects of entering false information into someone’s medical data, know your patient helps in reducing inaccurate medical information.

HIPAA has banned the altering of medical information thus taking a step further in saving the medical records of patients.

Conclusion

As digital healthcare services are making their way in the market, the need to practice effective online patient identification is the desperate need of the hour. Know your patient ensures the facilities of telemedicine services, onboarding new patients while providing seamless identity verification. All these efforts are put together to reduce identity thefts and secure patients’ data from fraudulent use.

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