A lot of people have lost their jobs due to offshore outsourcing. There is a deeper spiritual issue at play here. Many people who worked in these "Level 1" support positions took the job because it was there. Were they really happy about the work they were doing? Sure, it paid the bills, but did it satisfy their soul? Is this the work they were born to do? If this was their ideal career and they really enjoyed their work, they will have no problem finding similar or better work.
Major corporations find it cheaper to outsource their Level 1 phone support to countries like India. I know that when I call for a computer question or software support, the person I'm speaking to is in another country. Even a company my husband worked for used workers in St. Kitts, the Caribbean, to do data entry, paying them $6,000 per year versus $40,000 in the US. As these positions are eliminated in the US, they are never coming back, and workers who have been laid off due to outsourcing need to use their transferable skills to find new work that they enjoy.
If you are not happy with your work, a spiritual law says that you will not have it long. This unhappiness means that you need a change and if you are not willing to make the change, the universe will make it for you. Don't blame the corporations for off shoring your job. Everything happens for a reason and you needed to get unstuck. For every door that closes, a better one opens. But if you're stuck in a job you don't like, there is no room for a new job to come through or for that door to swing open.
If you go into depression over the loss of a job, you are entering the victim mode. "Why did this happen to me?" Anger and denial have the same effect. They prevent you from moving on. How can you be ready for the next opportunity while these feelings are holding you in the past?
If you feel like you current job is where you need to be for now, but you don't like it, then you have to find something, other than a pay check, that makes it enjoyable. It can be the social aspect, where your interaction with others, is the most important work you do. If not, you can fool yourself, but the universe never fools around.
How do you find that bigger and better door? What is the work that you came here to do? When I started counseling many years ago, I could see that people were really asking more than "what job should I get" but rather "what should I do with my life?" I show people how to discover their natural gifts and talents and then use them to find the work they will love.
Everyone loves doing something and they are usually very good at it. It comes naturally and is never considered work. This is what happens when you use your unique gifts and talents.
In conclusion, if you are not loving the work you do, beware. If you are not willing to make the change, it may be made for you. I feel there is a "quickening" happening now as we shift from the Piscean to the Aquarian age and as a result these decisions can happen suddenly.